Customer Experience Survey

How would you rate your overall experience at Mount Airy Casino Resort?(Required)
Rank your experience with 1 being the worst, 10 being the best
How would you rate your overall experience at Mount Airy Casino Resort?(Required)
Rank your experience with 1 being the worst, 10 being the best
How likely are you to recommend Mount Airy Casino Resort to a friend, family member, or colleague?(Required)
Rank your experience with 1 being the worst, 10 being the best
How likely are you to visit or stay with us again in the future?(Required)
Rank your experience with 1 being the worst, 10 being the best
How would you rate the efficiency and friendliness of the front desk staff during check-in?
Rank your experience with 1 being the worst, 10 being the best
Was your room ready at the scheduled check-in time?
Rank your experience with 1 being the worst, 10 being the best
How would you rate the overall cleanliness and comfort of your room?
Rank your experience with 1 being the worst, 10 being the best
How satisfied were you with the bed comfort, room temperature, and overall noise level?
Rank your experience with 1 being the worst, 10 being the best
Did you experience any maintenance issues during your stay?
Rank your experience with 1 being the worst, 10 being the best
How would you rate the atmosphere, cleanliness, and comfort of the casino floor?
Rank your experience with 1 being the worst, 10 being the best
How satisfied were you with the selection and availability of slot machines and table games?
Rank your experience with 1 being the worst, 10 being the best
How would you rate the friendliness and promptness of the table dealers, floor attendants, and cocktail servers?
Rank your experience with 1 being the worst, 10 being the best
Did you use your Mount Airy Rewards Card during your visit? How would you rate your satisfaction with your rewards and benefits?
Rank your experience with 1 being the worst, 10 being the best
Which dining options did you experience during your visit?
How would you rate the quality, temperature, and value of your meal, as well as the service provided by your server?
Rank your experience with 1 being the worst, 10 being the best
If you visited The Spa at Mount Airy, how would you rate the quality of service, cleanliness, and overall atmosphere?
Rank your experience with 1 being the worst, 10 being the best
How satisfied were you with the cleanliness and environment of the indoor/outdoor pool area?
Rank your experience with 1 being the worst, 10 being the best
Name and department
312 Woodland Rd, Mount Pocono, Pennsylvania 18344
1-877-MTAIRY-1 or 1-877-682-4791